Refund Policy
**Eligibility for Refunds**
We offer refunds for products that are defective, damaged, or significantly different from their description. To be eligible for a refund, the item must be unused and in the same condition that you received it, with the original packaging.
**Refund Time Frame**
Refund requests must be made within 30 days of receiving your order. After 30 days, unfortunately, we cannot offer a refund or exchange.
**Return Process**
To initiate a return, please contact us at ObetisPipe@gmail.com with your order number and a description of the issue. We will provide you with a return authorization and instructions for sending your item back to us.
**Return Shipping Costs**
Customers are responsible for return shipping costs unless the product is defective or the return is due to our error. Shipping costs are non-refundable.
**Refund Processing Time**
Once your return is received and inspected, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within 5-7 business days.
**Non-Refundable Items**
Please note that the following items cannot be returned or refunded:
- Custom or personalized items
- Gift cards
- Sale items
**Exchanges**
If you wish to exchange a defective or damaged item for the same product, please contact us at ObetisPipe@gmail.com for assistance.
**Delayed or Missing Refunds**
If you haven’t received a refund within 7 business days, please first check with your bank or credit card company. If you still have not received your refund, contact us at ObetisPipe@gmail.com.
For any other questions, feel free to reach out to us at ObetisPipe@gmail.com.
Thank you for shopping with us!
We offer refunds for products that are defective, damaged, or significantly different from their description. To be eligible for a refund, the item must be unused and in the same condition that you received it, with the original packaging.
**Refund Time Frame**
Refund requests must be made within 30 days of receiving your order. After 30 days, unfortunately, we cannot offer a refund or exchange.
**Return Process**
To initiate a return, please contact us at ObetisPipe@gmail.com with your order number and a description of the issue. We will provide you with a return authorization and instructions for sending your item back to us.
**Return Shipping Costs**
Customers are responsible for return shipping costs unless the product is defective or the return is due to our error. Shipping costs are non-refundable.
**Refund Processing Time**
Once your return is received and inspected, we will notify you about the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original payment method within 5-7 business days.
**Non-Refundable Items**
Please note that the following items cannot be returned or refunded:
- Custom or personalized items
- Gift cards
- Sale items
**Exchanges**
If you wish to exchange a defective or damaged item for the same product, please contact us at ObetisPipe@gmail.com for assistance.
**Delayed or Missing Refunds**
If you haven’t received a refund within 7 business days, please first check with your bank or credit card company. If you still have not received your refund, contact us at ObetisPipe@gmail.com.
For any other questions, feel free to reach out to us at ObetisPipe@gmail.com.
Thank you for shopping with us!